course title	duration (days)
Management and Leadership
Getting Started as Manager	2
Intensive Management Training	7
Leadership Skills	2
Leading and Managing Change	2
Manage and Lead Subordinates to Higher Productivity	2
Managing Difficult People and Situations	2
People Management and Managing Motivation	2
Balanced Scorecard	3
Coaching and Counseling Skills	2
Coaching and Delegation Skills	2
Handling Difficult Employees and Counseling Skills	2
Conflict Management Workshop	2
Managerial Competencies and Performance Management	2

Executive Improvement
Creative Problem Solving	2
Positive Work Attitude	2
Time Management	2
Interpersonal Skills	2
Effective Interpersonal Communication Skills	2
Productivity and Time Management	2
Don't Kick the Cat	2
Stress Management	2
It's a Deal! Negotiating for Marketing, Sales and Business Success	2
Personal Effectiveness	2
Problem Solving and Decision Making	2
Analytical Thinking Skills	2

Corporate and Executive Image
Enhancing Corporate Image	2
Executive Image and Grooming	3
Professional Work Attitude	2

Planning
Strategic Planning	2
Planning and Organizing Skills	2

Supervisory and Line Leaders
Developing Line Leaders	2
Supervisory Development	2

Customer Service
Customer Service Excellence	2
We Do Care - Creating the Attitude of Service	2

Safety
Occupational Safety and Health Act 1994	2

Quality
5s Training	1
7QC Tools	2
Productivity and Quality Improvement	2
Pengurusan Kualiti Menyeluruh (TQM)	2
ISO 9001 Awareness	1
ISO 9001 Internal Quality Audit	2
ISO OSHAS 18001	2
ISO 14000 Awareness, Implications and Interpretations	1
Quality Control Circles	2
Sampling Techniques	2
Total Productive Maintenance Workshop	2
Wastage Reduction and Productivity Improvement Techniques	2

Training and Development
Conducting Effective TNA	2
Conducting On-The-Job Training	3
Monitoring and Measuring Training Effectiveness	2
Training and Coaching Skills	2
Train the Trainer	2
Train the Technical Trainer	4

Human Resource
Candidate Profiling	2
Domestic Inquiry Procedures	2
Effective Interview Selection Techniques	2
Executives as HR Personnel	2
Managers as HR Personnel	2
Handling Difficult Employees and Counseling Skills	2
Human Resource Management for All Managers	2
Performance Reviews and Appraisals	2
Counseling Skills	2

Business Communication, Presentation and Language
Business Writing Skills (customizable e.g. for Secretaries, Executives etc)	2
Technical Writing Skills	2
Report Writing Skills	2
Business Communication Skills	2
Effective Presentation Skills	2
Effective Presentation Skills and PowerPoint Techniques	5
Public Speaking Skills	2 or 3
Effective Interpersonal Communication Skills	2
Telephone Skills	2
English @ Work	18
Mandarin	-

Team Building and Motivation
Teaming for Excellence (Indoor, Outdoor, Adventure or Expedition)	2 to 5
Achieving Top Performance through Positive Work Attitude	2
An Efficient and Effedtive Technician	2
Becoming a Better Corporate Employee	2
Beyond Excellence	2
It's Easier to Win than to Fail - Personal Development and Personal Management	2
Kesedaran Pencetus Perkasa Diri	2
Kursus Motivasi	2
Self Awareness and Personal Planning	2
Work Smart	2

Project Management
Project Management	3
ICT Project Management	3

NLP
Introduction to Neuro Linguistic Programming	1
Advanced Neuro Linguistic Programming	1
NLP Basics for Workplace Counselors	1

Sales and Marketing
Effective Telemarketing	3
How to Sell Successfully to Corporate Customers	2
Innovation in Marketing	2
The Jack Wilner Key Account Management	2
Managing a Sales Team/Sales Management	2
Sales Negotiation	5
Sales Presentation	2
Strategic Marketing and Planning Workshop	3
Strategic Sales Planning	3
Managing the Dealers	2
Market Segmentation Analysis	1
Marketing Communications	2
Marketing Warfare	1
New Product Development and Management	1
Overcoming Sales Resistance	2

Finance
Effective Budgeting	1
Effective Credit Management	1
Finance for Non-Finance Managers/Executives	1
Retail Cash Management	1

Others
Clerical Development Program	1
Inventory Management	1
Office Management Skills	1
Sexual Harassment at the Workplace	1
Meeting Management	1
Operations Management	1