Introduction

With few exceptions, enterprises today rely on IT for the delivery of business-critical services - often directly to the end consumer. It is therefore vital that the mission critical Data Center is designed, maintained and operated with high-availability and efficiency in mind. Fact is however that most Data Center’s do not meet the full availability, capacity, safety or efficiency requirements often demanded. The ever changing technologies put even more pressure on Data Center managers along with the ever faster pace at which these changes are required. On top of that, there is a vast number of companies where the Data Center is a shared responsibility between the IT and Facilities divisions, each having their own values and standards to which they believe a mission-critical site should be designed, maintained and operated.

With the constant pressure of reducing cost of IT operations while at the same time meeting the ever increasing business requirements for continuous improvement in effectiveness and improved uptime and service levels, running IT data center operations is a daunting task. With no standards available to tap on, customers are on a continuous and everlasting search on what are the best ways to run efficient and effective data center operations based on best practices and proven methodologies.

Data Centre Certification Road Map
There are four levels of certification for Data Centre Courses:

		Certified Data Centre Professional - CDCP A 2-day course designed to expose participants to the key components of a Mission Critical Data Centre, its operations and maintenance. The course will also provide tips on how to improve current Data Centre effectiveness and maintenance routines affecting Data Centre performance in order to improve high availability.
		Certified Data Centre Specialist - CDCS This 3-day practitioner level course will take the participant through a series of lectures in which all the key components and aspects of a mission critical data centre facility are addressed and then presents the participants with various Data Centre design case studies (e.g., single line diagrams, DCO layouts) from which attendees will put the theory taught into practice and present the key findings to their peers with the intent to improve and correct design and operations flaws.
		Certified Data Centre Expert - CDCE A 5-day expert level course prepares the participants to be able to scope, plan, design, implement and run a Tier-4 Mission Critical Data Centre. The course will lead participants through a series of lectures and Data Centre design case studies evaluations (e.g., single line diagrams, DCO layouts) from which attendees will put the theory taught into practice and present the key findings to their peers with the intent to improve and correct design and operations flaws. Finally, participants will then be required to present a fully the plans and designs for a Tier-4 Data Centre based on individual/group case work assigned by the lecturer.
		Certified Data Center Facilities Operations Manager - CDFOM A 3 days course after which participants will have gained in-depth knowledge in managing data center operation which includes the following key subject matters such as; Capacity planning, latest Green initiatives, how to properly commission and de-commission equipment, Compliance to Safety Standards, Statutory Compliance and International Standards, Managing People, Vendor Management, handling Incident/Crisis Management as well the how to keep operations really simple, manageable, effective and efficient and much more.
Other Related Certification
		Certified IT Manager - CITM A 3-day instructor-led course that uses a combination of presentation lectures, question and answer sessions to reinforce understanding of IT Management from the latest standards and best practices in the industry to IT benefits in high critical environments. This course is designed to get a full scale update on the entire framework of IT management, addressing numerous topics that are being supported with background information on international standards and best practices and is the preparation to further specialise on advanced levels getting you ready for the overall Certified IT Director's certificate.

Target Audience

• System integrators involved in data centre IT operations activities, serving their own data centre or as owned by their customers
• Facilities management companies who manage building facilities in which a data centres are located
• Outsourcing providers whom manage their customers equipment of which some or all equipment is located within a data centre
• Hosting/IDC/Co-location sites which are responsible for running data centre IT operations for their customers’ equipment
• Private persons who want to gain qualification in data centre IT operations management
• Personnel working in commercial companies who are responsible for data centre IT operations
• Commercial customer who have to maintain their own data centre